Emergency Numbers (ICE) Always Accessible on Your Phone

Emergency services often encounter situations where a patient has a phone but the contact person cannot be reached. Usually, the phone is locked or ICE is not set up. Too bad, because the solution is very simple.

What is ICE

ICE is an international abbreviation for In Case of Emergency. The idea is to create a contact in your phone named ICE so someone knows who to call in case of an emergency.

Of course, you can add multiple contacts. Name them ICE1, ICE2, etc., and follow the order of importance. For example, ICE1 for your partner, ICE2 for your parents.

Phone Locked

Most phones are locked and can only be accessed with a password. This makes sense, but it also prevents someone from calling your ICE contact.

iPhone Health App

Other phones may have similar solutions, but this section describes the iPhone. By adding contacts in this app, they can be called via the emergency call function without unlocking the phone.

How to set it up

  • Open the app >> Health
    Set ICE contact on phone 01
  • Click Edit
  • Enable Emergency Access
    Set ICE contact on phone 02
  • Scroll down and select >> Add Contact
    Set ICE contact on phone 03
  • Select the contact from your phonebook who should be called in an emergency
  • Specify the relationship to this contact, e.g., partner
  • Click >> Done
  • The contact is now added

What does a responder see in an emergency?

  • Your phone is locked
    Set ICE contact on phone 04
  • Responder selects >> Emergency
    Set ICE contact on phone 05
  • Then selects >> * Medical ID
    Set ICE contact on phone 06
  • Calls the contact you set up

Available from iOS8

The Health app is only available on iPhone 4s, 5, 5s, 6, 6 Plus. iOS8 or later must also be installed.